Leadership journey

Empowering leaders to transform teams boost collaboration inspire change inspire change

Elevate your leadership skills to lead your team more effectively. Master the art of team development, persuasive communication, confidently navigating difficult conversations, and guiding your team through change.

Duration

10 days over 6-8 months

Group size

10-12 participants

Location

On location, online and videos to enhance learning between sessions

01  

Lead in the 2020s

  • Discover what leadership means nowadays.
  • How to use different leadership styles based on your employees’ experience levels.
  • How to coach and delegate to empower more effectively.
  • What kind of leader you want to be to achieve results, be authentic, and live your values.

02  

Give feedback

  • How to give radically candid feedback in a kind and direct way that leads to performance and excellent relationships.
  • Practice giving radically candid feedback – compliments and criticism – in small groups and one-on-one in our practice labs using your own feedback situations.
  • How to create a feedback culture within your team and organisation.
  • How to turn giving and receiving feedback into a daily routine within the team.

03 

Collaborate with different personalities

  • Discover what motivates people.
  • How to recognise other people’s behavioural preferences from their language and actions.
  • How you communicate and collaborate effectively with different personalities.

04  

Develop your team

  • How you can fast-track your team through the team development phases.
  • How to use all strengths and preferred working styles within the team.
  • How to nurture psychological safety and trust within your team.

05  

Hold effective conversations

  • How to hold effective conversations using questioning, active listening, labelling and other techniques to understand others better and co-develop solutions.
  • How you can use various conversation formats (like giving bad news, performance conversations, motivating conversations) in the conversation practice labs.
  • How you can effectively deal with different types of reactions – ranging from an intense emotional outburst, tears to hardly any reaction at all.
  • Communicating effectively internationally across different cultures.

06  

Manage performance

  • How you can evaluate performance effectively and fairly.
  • How you can stimulate the development of star performers.
  • How to deal underperformance and star performers whose working methods are belong par.
  • How to set expectations effectively and motivating goals.
  • How you can structure and hold stellar individual performance conversations – including practice lab.

07 

Present persuasively

  • How to persuade people with different communication preferences.
  • How to give stellar speeches and talks using the communication toolbox and Ted Talk insights.
  • How to perform magic with words, voice, facial expressions, and body language.
  • How can you speak off the cuff and quickly prepare a persuasive argument for meetings with little to no preparation.

08  

Lead change

  • How to get people excited for change and create a compelling change story.
  • How to guide people through change and co-create change using tools from the change toolkit.
  • How to deal with resistance to change
  • How to effectively deal with emotional reactions, uncertainty and resistance to change, including conversation practice lab.

09  

Build resilience

  • How can you develop personal and team resilience in difficult times?
  • How to give space for difficult experiences in the team and discuss difficult emotions with teammates including practice lab.
  • How to prevent teammates from getting burned out.

10  

Manage conflict & negotiate

  • How to effectively use negotiation and conflict management strategies.
  • Understand how conflicts usually escalate and what you can do at each stage.
  • How to moderate conflict conversations when you’re involved and as a third party, using various conflict moderation formats, including practice lab.
  • How to leverage negotiation techniques in high-stakes negotiation situations and daily employee conversations.

What participants say:

 

  • ‘Lisette is very positive and motivating. It is a lot of fun to work with her. She is very flexible in addressing topics that the participants brought with them.’
  • ‘Lisette did a really great job of designing the two days, so that not a second was boring during the two days. I especially liked that she involved everyone and used different presentation techniques and small group work. I don’t think any other trainer could have done a better job.’
  • ‘Lisette fits super into the group and creates a trusting atmosphere.’
  • ‘Good way of giving a training – especially because of the small group exercises that actively involved us again and again. Great insights for our individual cases.’
  • ‘Lisette is open, authentic and infectious.’
  • ‘Lisette delivered the first module in a comprehensible, varied and well-structured order.’
  • ‘Super lovely, and she radiated such great positive energy, I can only recommend Lisette.’
  • ‘I am very positively surprised that it was not the typical “I’m the trainer, you’re the participant” training. There was a nice balance between input, working in groups and trying stuff ourselves, which meant that it was never boring.’
  • ‘Very good facilitation and incredibly good mood —> extremely motivating!’
  • ‘For me ‘giving feedback properly’ was particularly useful and I was able to apply it successfully at work the next day! Overall, I now feel much more confident in interacting with colleagues.’
  • ‘Very engaging and enjoyable’
  • ‘Lisette is super open and you can tell that she enjoys her job, which she also transfers onto the participants’
  • ‘Lisette is a great trainer! Hands-on, great examples, very varied and informative training! TOP!’

Looking for a tailor-made leadership journey?

Drop me a line on lisette@lisettevandesandt.com or shout out using + 31 6 5093 1124.